Overseer

Intelligent job management eliminates the need for human interaction while gracefully managing job rollbacks and recovery resulting from power or network outages. With Overseer, you create free-form workflows consisting of interconnected steps and tasks. Logical workflow is visual based so you can see job dependencies and error handling. Overseer lets you breakdown and configure complex workflows using a visual layout that tends to processing errors.

Overseer reduces the risk from staff reductions and increased workloads by ensuring critical tasks are maintained and on schedule. It automatically promotes work through its lifecycle stages without human intervention. Overseer guarantees work is completed effectively and efficiently and notifies staff of required “calls-to-action” for immediate problem resolution.

Overseer’s Content Management (CM) component provides a clean, easy-to-use Web interface that lets you quickly locate and access archived documents. Just enter document keywords and Overseer displays immediate feedback. It also provides fully customizable document tagging and categorization that intuitively maps the organization of your archive perfectly to meet your business needs.

The CM component scales to handle multiple document types and volumes from small office needs to open-ended enterprise class requirements. Whether you have a few hundred small documents or millions of large documents, Overseer provides efficient and user friendly access.

When required, Overseer will automatically pause processing and notify power-users that immediate action is needed for processing to continue. Overseer is configurable at any stage to accept key details from users.

Overseer’s powerful, event-driven scheduler reacts to “trigger” jobs, e.g. when an email arrives; a file is created. The scheduler handles daily and recurring tasks based on your business needs.

Through centralized group-based user permissions, Overseer ensures the security and privacy of your most sensitive data. The ability of users to access and share information is controlled by centralized policy-based user authorization controls.

Robust and highly flexible, Overseer directs your existing applications thereby leveraging its built-in file and database operations to get the work done. Overseer easily drives the most disjointed processing systems within a single workflow, adding prioritization, real-time notifications and a detailed audit trail.

Overseer can submit jobs to an unlimited number of servers where the batch jobs are executed as needed. Fully web-enabled, jobs are controlled through a secured dashboard and interface viewed securely from any workstation, or over the Internet if you choose to allow it.

Customized reporting lets authorized users create and share job history reports tailored to their needs. Overseer’s reporting interface drills down on any job providing a crystal clear view of workflow history, including each step and its results.

Leveraging these run-time statistics provides you with a clear, concise understanding of how work moves through your processes. In turn, you can fine tune your workflow to constantly improve performance and your bottom line.

• Robust and highly flexible, Overseer will direct your existing applications allowing you to leverage its built-in file and database operations to get the work done…
• Overseer easily drives even the most disjointed processing systems within a single workflow, adding prioritization, real-time notifications, and a detailed audit trail.
• Central scheduling server – Overseer can submit jobs to an unlimited number of servers where the batch jobs can executed as needed.
• Fully web-enabled, jobs are controlled via a centralized dashboard and interface – it can be viewed securely from any workstation or even over the Internet if you choose to allow it.

• Customizable reports allow any privileged users to create and share job history snapshots tailored to their needs
• Use Overseer’s dashboard to drill down on any job to review the history of data, steps, and results. Leverage these run-time statistics to get a clear and concise understanding of how work moves through your processes, allowing you to tune your workflow and constantly improve performance

• Overseer’s intelligent kernel examines the work to be done and the corresponding results to make decisions about the next step, eliminating the need for human interaction for routine decisions. Overseer’s distributed system can eliminate single points of failure in your deployment, while its state management facility gracefully handles job rollback and recovery from power or network outages.
• Overseer’s scheduling server includes load balancing – looking for servers with available capacity to send work to when new jobs start.
• All taken care of by Overseer…no manual intervention is needed by your staff unless you choose to add advance workflow controls like sign-off gates and approval requests.
• Server profiles can quickly and easily be added so Overseer can route work to systems based on their capabilities and installed software.
• Or even simpler, Clouds of identical systems can be utilized so a group of servers becomes a black-box that accepts work to be processes by the first available resource.

• Flexible Workflow – Overseer allows you to create completely free-form workflows, so you can perfectly map your business with no limitations on how steps and tasks can be interconnected. Overseer even allows you add “custom steps” through a simple to use API, allowing your own in-house tasks to be treated as if they were built-in Overseer operations
• Full logical workflow control – the navigation is visually designed and configured using our web-based modeling tool so you can see exactly what you job is going to do.
• Full decision making support and routing based on job state including job dependencies and error handling.
• Even the most complex workflow can be broken down and configured in a visual layout.

• Overseer’s event driven scheduler reacts to trigger jobs in a variety of ways, such as: when an email arrives, a file is created, or a user clicks a button in your existing Web application. Its scheduling facility also handles daily and recurring tasks to manage activities as needed based on your business requirements.
• Interactive Control – When needed, Overseer can automatically pause processing to notify a power user that sign-off is required for approval at critical steps in your workflow. Enhancing the efficiency of intelligent automation with the knowledge of your team, Overseer can be configured at any stage in the workflow to accept key details from users.